What we collect
We may collect the following information:
- first name
- contact information, including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and / or offers
For the full list of cookies we collect, please see the list of cookies we collect.
What we do with the information collected
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, telephone, fax or post. We may use the information to tailor the website to your interests.
We are committed to ensuring the security of your information. In order to prevent unauthorized access or disclosure, we have put in place adequate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that requires permission to be placed on your computer’s hard drive. Once accepted, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can adapt its operations to your needs, tastes and preferences by collecting and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze web page traffic data and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie does not give us any access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Control of personal information
You can choose to restrict the collection or use of your personal data in the following ways:
- whenever you are asked to fill out a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anyone for direct marketing purposes
- if you have previously consented to use your personal data for direct marketing purposes, you can change your mind at any time by letting us know using your contact details
We will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish to do so.
You can request details of the personal information we hold about under the Data Protection Act 1998. A small fee will be required. If you would like a copy of the information we hold about you, please send us this request using our contact information.
If you believe that any information we are holding is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found incorrect.
List of cookies we collect
The following table lists the cookies we collect and what information they store.
|COOKIE NAME||COOKIE DESCRIPTION|
|FORM_KEY||Stores the randomly generated key used to prevent the creation of requests.|
|PHPSESSID||The session ID on the server.|
|GUEST-VIEW||It allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to your shopping cart and a display of history information if you have requested it.|
|STF||Information on products you have emailed to friends.|
|STORE||The shop view or the selected language.|
|MAGE-CACHE-SESSID||Makes it easier to cache content in the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Makes it easier to cache content in the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Makes it easier to cache content in the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Makes it easier to cache content in the browser to make pages load faster.|
|SECTION-DATA-IDS||Makes it easier to cache content in the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Makes it easier to cache content in the browser to make pages load faster.|
|X-MAGENTO-VARY||Makes it easier to cache content in the browser to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates the translation of content into other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates the translation of content into other languages.|
|COOKIE_LAW||Manages the display of the initial message relating to the law on cookies.|