What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to surveys and/or customer offers
For the full list of cookies we collect, please see the list of cookies we collect.
What we do with the information we collect
We request this information to understand your needs and provide you with a better service, in particular for the following reasons:
- Keeping of internal records.
- We may use the information to improve our products and services.
- We may periodically send promotional e-mails about new products, special offers or other information we think you may find interesting using the e-mail address you provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone, fax or post. We may use the information to tailor the website to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that requires permission to be placed on your computer’s hard drive. Once accepted, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by collecting and remembering information about your preferences.
We use traffic log cookies to identify which pages are used. This helps us to analyse data about web page traffic and to improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better website, allowing us to monitor which pages you find useful and which you do not. A cookie does not provide us with any access to your computer or any information about you other than the data you choose to share with us. You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Control of personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill out a form on the website, look for the box you can click to indicate that you do not want the information to be used by anyone for direct marketing purposes
- if you have previously agreed to use your personal information for direct marketing purposes, you can change your mind at any time by letting us know using your contact information
We will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
You can request details of the personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held about you, please send us this request using our contact information.
If you believe that any information in our possession is incorrect or incomplete, please write or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The following table lists the cookies we collect and what information they store.
|COOKIE NAME||COOKIE DESCRIPTION|
|FORM_KEY||Stores the randomly generated key used to prevent requests created.|
|PHPSESSID||The session ID on the server.|
|GUEST-VIEW||Allows guests to view and modify their orders.|
|PERSISTENT_SHOPPING_CART||A link to your shopping cart and viewing history information, if you have requested this.|
|STF||Information about the products you have emailed to friends.|
|STORE||The view of the shop or the selected language.|
|MAGE-CACHE-SESSID||It makes it easier to cache content in the browser to speed up the loading of pages.|
|MAGE-CACHE-STORAGE||It makes it easier to cache content in the browser to speed up the loading of pages.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||It makes it easier to cache content in the browser to speed up the loading of pages.|
|MAGE-CACHE-TIMEOUT||It makes it easier to cache content in the browser to speed up the loading of pages.|
|SECTION-DATA-IDS||It makes it easier to cache content in the browser to speed up the loading of pages.|
|PRIVATE_CONTENT_VERSION||It makes it easier to cache content in the browser to speed up the loading of pages.|
|X-MAGENTO-VARY||It makes it easier to cache content in the browser to speed up the loading of pages.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates the translation of content into other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates the translation of content into other languages.|
|COOKIE_LAW||Manages the visualization of the initial message related to cookie law.|